Monday, June 22, 2009

Telephone IP - PBX Service - IP PBX Service - PBX Service Provider

Telephone IP - PBX Service - Voip IP PBX Service - PBX Service Provider

An IP-PBX telephone switch is a dedicated server to switch telephone calls, managing all internal and external communications for IP telephony. This way all the extensions handled by this team finish in IP phones, telephone adapter ATA, Softphone or SIP servers.

An IP-PBX can connect remote extensions. Therefore an IP-PBX with office in Hong Kong, for example, can have several internal (branch) connected in Caracas. Users in Hong Kong and Caracas are part of the same telephone exchange as a digital extension to communicate with each other. These communications are free because it uses internet connection.

Another possible configuration is to hire minutes of IP telephony and a mix of technologies to lower costs. Suppose an office receives calls by the traditional method (analogue line) and make calls by several providers minutes. This can cut costs by up to 90% by telephone.

Because the advantage of IP-PBX is able to connect a group of people with other groups in remote locations, is designed for use by companies or organizations with a good long distance traffic, or branches of international companies.

It also allows one or more employees work from home, since their IP phone can be configured as an extension of the IP-PBX.

Some of the most common features of our IP-PBX Central are:

  • Preatendedores Interactive (IVR). With registered professional announcer.
  • Click-2-Call is an innovative tool that allows customers to request a free call using a Web form.
  • Music on hold.
  • Voicemail (Voice Mail).
  • Multi Conference.
  • Call Forwarding.
  • Call Waiting.
  • Reports of traffic.
  • Key to annex.
  • Receipt of FAX in PDF.
  • Recorded for all calls, and outgoing.
  • Sending voice messages to email.
  • Annexes extended to branches.
  • Terms of hours to play messages.
  • Administration Web Panel.
  • Queues called for sales, support or other departments of your company.
  • Integration with Skype network (Optional).
  • Details of calls, reports and statistics.
  • Monitor real-time activity.
And many more unique features are provided by Central IP PBX service provider.

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